About
Focus will be on delivering the BEST customer experience, lunch ordered in seconds instead of standing in long queues. The initial solution replaces credit card terminals and restaurant beepers with the customers own smart phone, thereby potentially eliminating the need for these in the long run. Possible improvements include 1. Remove the time spent standing in queues 2. Remove bottlenecks in the restaurants - no long queues at the registers that scares of customers 3. Move labour to order processing - squeeze out the extra five burgers / hour during lunch 4. Better customer data - who are my customers 5. Reduced operating costs for the restaurants It will be possible to advertise special offers or a unique restaurant, these will be charged extra. Additional future components includes loyalty programs and joint campaigns (eat here, coffe there).